Privacy Policy

Last updated: March 11, 2023

1. Introduction

At RentBud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental application service.

We understand the sensitivity of the personal information you provide when creating rental applications, and we are committed to protecting your privacy and security. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

When you register for an account or create a rental application, we may collect:

  • Contact information (name, email address, phone number)
  • Demographic information (date of birth, current address)
  • Employment information (employer, position, income)
  • References (names, contact information, relationship)
  • Payment information (for premium subscriptions)

2.2 Usage Information

We may automatically collect certain information about your device and how you interact with our Service, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Time spent on pages

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our Service
  • Creating and formatting rental applications
  • Processing subscription payments
  • Notifying you about changes to our Service
  • Providing customer support
  • Analyzing usage patterns to improve our Service
  • Preventing fraudulent activity

4. Sharing Your Information

We may share your personal information in the following situations:

4.1 With Your Consent

When you specifically instruct us to share your rental application with landlords or property managers.

4.2 Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, email delivery, and hosting services.

4.3 Legal Requirements

We may disclose your information where required by law or if we believe that such action is necessary to comply with a legal obligation.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

For free tier users, rental applications are stored for 14 days. For premium subscribers, applications are stored for 12 months.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete such information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@rentbud.com.